How should corporate leaders, managers and individual workers shift to remote work … Copyright © 2019 GENESIS HR SOLUTIONS. During the coronavirus outbreak, many companies are suggesting or requiring more employees to work from home. 17 work from home best practices. For many of us, that probably means making some changes to how we’ve been going about our day-to-day. The bedrock of successful remote work is trust; as an employer, this must be your mindset first and foremost. Speak up. As a company that works daily with a variety of organizations with remote work policies, we are uniquely qualified to help address this issue. Kathy Simpson . Home Ericsson Blog Working from home best practices – for a pandemic that just won’t end Working from home best practices – for a pandemic that just won’t end A pandemic-fueled 2020 may not be the year we wanted, but it’s the year we got, so it’s time to strap in and get comfortable. The proliferation of smartphones, laptops, and productivity apps has made it easier to work from anywhere—but it still takes time and thoughtful consideration to create work from home rules that sets your people up for success. What adjustments have you or your company made that have helped? Book only the time you need, do not automatically take 60 minutes when 30 will do, or 30 minutes if it can be done in 15. And again, normalize the act of declining meetings requests if you are booked (especially if it’s time you have blocked off for productive work) or if you do not think you can add value. 1. 13 Best Practices for Working From Home. Remote Team Benefits + Best Practices + Remote Team Template . Finally, strenuously avoid setting or attending after hours or weekend meetings. They can also arrange virtual meetings, organize schedules, and more—all from home. Depending on your location and situation, maybe that means taking the time to finally find a mask configuration strategy that doesn’t fog up your glasses. Summary. Modern Slavery Statement | Privacy | Legal | © Telefonaktiebolaget LM Ericsson 1994-2021, Working from home best practices – for a pandemic that just won’t end, Redefine customer experience in real time. (781) 273-6644 (f). Work from home jobs are becoming a more popular method of working. By Peter S. Garnett. Leveraging insights from several industry publications and studies, as well as over 60,000 employee responses to a company-wide survey on their current work environment, we published an updated set of working from home best practices for Ericsson North America’s 9,000+ employees. Recognition doesn’t have to cost a thing, but it can provide a much-needed morale boost that encourages employees to work harder and gives them incentive to stay at your company. They may have multiple household members working alongside them, space challenges, children at home, and more. When I wrote about my struggle with alcoholism, I made a point of sharing the fact that I had used Ericsson’s EAP as part of my recovery to help remove the stigma associated with utilizing mental health benefits. One way to help mitigate that is to get ruthless about prioritizing your commitments. 3. Finally, normalize the act of declining meetings that are outside the working times you have set except for when they’re truly urgent. However, it’s important to understand that schedules are crucial for effective communication when working from home. Find me on LinkedIn or Twitter and share your experiences – I’d love to hear from you. Meet more frequently. As bad as it has been, 2020 is the year that we get and there won’t be a remake. I recently had the opportunity to work with several of my Ericsson colleagues to do just that. Status updates and progress checks are the best time to review and address this issue. Updated: June 3, 2020 . Your company’s IT department can also install additional layers of security for any tools you provide and monitor their usage. March 16th, 2020. The only thing that’s not okay is keeping it to yourself. For many of us, “waiting for normal” has meant not taking vacation. March 9, 2020 9 min read. In a study conducted in late March and early April, Mind Share Partners found that the mental health of almost 42 percent of respondents had declined since the start of the coronavirus outbreak. Unprecedented levels of pandemic-driven anxiety, uncertainty, and stress are understandably taking a toll on people’s mental wellbeing. For example, equipped with the right tools, receptionists can still answer phones and redirect callers to the appropriate people within your office. “Experiment to find what works best for you. Tired of this whole quarantine-living social-distancing hand-washing Uber-eating mask-wearing home-schooling video-meeting existence. If possible, employees should be permitted to work outside of normal hours. Just as you would discuss any lack of progress being made, you should discuss if time spent “at work” is overwhelming your people, and help them establish healthy boundaries. Read our top 10 tips for working from home. Please sign up for email updates on your favorite topics. … Photo courtesy Architecture Plus Information . In addition to providing status updates and sharing progress toward goals, a portion of meetings should be dedicated to recognizing the good work of your team. All rights reserved. Save. Make sure your supervisors, managers, and leaders are readily available so they can connect with employees. It doesn’t matter if you’re a virtual assistant, doing social media, data entry, or other remote jobs. Remote Work. Like what you’re reading? hbspt.cta.load(237726, '967f15db-6201-47b3-8cd5-cf60a6324b09', {}); “What the heck is a PEO?” If you’re asking that question, you’ve come to the right place. When you work from home, appearing professional can be just as important as when you work in a traditional office. David Sokol. A common theme of this pandemic has been that working hours are up and boundaries between work and personal time haven’t just blurred, they’ve been Thanos-snapped out of existence. And if you have questions about HR issues related to working from home, ask us! If you can’t trust your employees to work from home, attempting this style of work will not be successful. Share. Leave a comment below about your organization’s best practices for working remotely; we’d love to add them to a future article. Call (781) 272-4900 or complete this brief form, and we’ll be glad to help you navigate through the COVID-19 crisis—and into the future. 1480 views. This one is more reinforcement than rewrite. 30 Corporate Drive, Suite 100 Keep scheduled team meetings and one-to-one appointments on the calendar if you do them in person. Share; These days, it isn’t always necessary to commute to work every day. In a recent study, Microsoft found that weekly meeting time for their employees was up 10 percent as opportunities for informal, proximity-based communication disappeared. The premier PEO in New England that helps you thrive, one employee at a time. Increase accountability with morning and end-of-day check-ins via video conferencing. This makes validation from employers even more important. Finally, set limits on how much your employees work while they’re at home. A: Start by giving employees the information, tools, and communications channels they need to be successful at home. As you’re getting your work-at-home systems set up, here are some tips for protecting your devices and personal information. KEYWORDS architecture firms. If you have video calls, dress appropriately and consider your surroundings. Living in 2020 feels like being stuck in a mashup of the movies Ground Hog Day and A Quiet Place: disorienting, scary and every day feels the same. For example, Ericsson just made Headspace, a popular mindfulness app, available for free to its employees in North America and their spouses. One bonus to providing tools (rather than having employees use their own) is that employers have more control over what’s being done on machines that belong to the company. The outbreak of the coronavirus has more people working from home than ever. Working From Home — Best Practices These are unprecedented times. That means we need to stop thinking about the current world order as a “for now” thing and consider it more of a “for the foreseeable future” affair. Use tools like Slack, GoToMeeting, and Zoom for video conferencing. by Jesus Vigo in CXO on April 6, 2020, 12:14 PM PST More employees than ever are working from home. Ask for help if you need it. But even if you can’t go to the places you had planned, time off with friends and loved ones to relax and recharge is an essential component of self-care. As a supervisor, it is up to you not only to make sure work is being done, but to keep an eye out for employees who are doing too much work—to the detriment of their personal lives, productivity, and health. If these types of jobs were performed from a desk in the office, they likely can be performed from home with a little creativity. If not, set up periodic check-ins to identify if employees need help, if projects need to move, etc. If you can’t trust your employees to work from home, attempting this style of work will not be successful. Image Credit: Telecommuting is on the rise. March 16, 2020 Tweet. When my family had to cancel a trip to Disney World that we’d been planning for three years to see the new Star Wars Land, the idea of replacing it with a week of staycation didn’t have a lot of appeal. You’re tired of the coronavirus. Now, many parents are living through virtual classrooms part 2, which brings all the same schedule and logistical challenges as part 1, but with no hard end date and a higher level of participation and work quality expected from students. This change should be clearly communicated to managers and team members. Or, maybe it means going ahead with some important in-person medical appointments you have been putting off. Share. In fact, the undeniable wretchedness of the COVID-19 pandemic is arguably the first thing in the history of Earth that seven billion humans have collectively agreed on. Be ready to delay or cancel initiatives that are not your current priority. Let’s dig into the tips and best practices for working from home. Burlington, MA 01803 Take vacation time, and when you do, do not work or take meetings, even if you don’t go anywhere. Be flexible. With many businesses now encouraging or even mandating that employees work from home amid global health concerns over the coronavirus, millions of people can expect to have their daily routines and work styles impacted. But virtual classrooms, one of the biggest disruptors for remote-working parents, only lasted a few weeks for most, so many got by on will power and adrenaline. Architects Share Best Practices for Working from Home. Set up daily (or more frequent) checkpoints with teams, set apart some time for non-work related catch up so that your teams and colleagues feel connected. (Also, it's 2020, and there's simply no excuse for a … More and more people are working from home, or from any location where they can have access to the Internet. Encourage them to block time on their calendars for personal commitments and focused work. To ensure tasks are accomplished and goals are met, implement the following communication practices: Communicate to employees your expectations about their working hours, and then listen to their responses about what they can or can’t do in terms of their schedules. While working from home can help slow the spread of the virus, it brings new challenges: juggling work while kids are home from school; learning new software and conferencing programs; and managing paper files at home. Here are some tips on what to include, as well as some technology considerations that will help keep your … An architect's home work station. Whether you’re an employer already familiar with managing a work-from-home workforce or your company is just diving into the waters of working remotely, the need to consider work from home best practices has never been more apparent. Below I’ve shared a few of the key practices we updated and added to help address some of the biggest challenges people are facing today. Tell your manager or colleagues if you need accommodations with your schedule or workload. If you're new to working remotely, these tips from a home … Today’s ubiquitous technology makes it a convenient option for both employees and business owners, and studies consistently demonstrate business owner benefits that range from reduced overhead to improved productivity and … 8 Best Practices When Working from Home Koya Partners March 17, 2020 April 27, 2020. Finally, employers should understand that this is not a normal time, and many of their employees are also acting simultaneously as caregivers and teachers in addition to their roles as employees. Working from home involves a degree of change management, so arm employees with best practices so they can quickly adapt to the new circumstances. And even work-from-home veterans are dealing with a new reality that is far from normal. Small business owners beware: If you don’t know the difference between traditional 401(k) and safe harbor 401(k) plans, you could be losing out on thousands in your personal investments. For some, weekends and evenings are crucial for catching up on hours that childcare and homeschooling now take during the day. Get the latest human resources, payroll, and benefits news, tips, and insights for small businesses. Another working from home tip: Success depends on your ability to communicate clearly and consistently with employees. Post. I’ve been working remotely for about 15 years, so I thought it would be great to share some of my experiences, cyber security best practices and tips, and lessons learned on how to stay focused. Check out … Here are a … Given the unusual recent circumstances, many employees around the world are finding themselves in a situation where they must work from home or remotely. Be deliberate about meetings. One best practice we recommend to our clients is to provide team members with company tools—laptops, servers, databases—they need to accomplish their jobs. Nextiva has provided businesses with robust communication solutions for more than 12 years. Carole Alalouf. You should also help your employees avoid unnecessary evening and weekend work, but be aware of each person’s situation. Work from home policy guidelines and best practices. The bedrock of successful remote work is trust; as an employer, this must be your mindset first and foremost. Many people have little to no experience working remotely for an extended period. Monday, 16 March 2020 Best practices for working from home | Clever Number Just because you’re working from home doesn’t mean your work productivity has to suffer. As the ever-present pandemic creeps up on its seventh month of existence, many of us seem to be biding our time, waiting for things to return to “normal”. Use messaging tools internally to keep in touch, and encourage the use of settings like “Available” and “Away” to give visibility into whether or not employees are available to communicate. It’s still important for leaders to help employees set boundaries on home and work time. Instead of micromanaging their schedules, monitor your people’s overall hours worked and help them manage their workloads accordingly. January 3, 2020 Posted by Jane Hurst. It allows us to contribute to a company without having to commute or work in the same place as everyone else. (Note: The federal government has expanded medical leave since April 2, 2020, allowing employees to use up to 80 hours of sick time to care for quarantined individuals or children without daycare.). Communicate and educate on an ongoing basis . The reality that the coronavirus (COVID-19) pandemic is changing the idea of work can no longer be disputed. I suggest keeping working hours as close to normal as possible to make it easy for everyone to stay in touch. Maybe a short call or email would be as effective. To keep everyone working, be creative about ways to accommodate employees who typically haven’t been able to work from home—like receptionists, greeters, call center employees, etc. An architect's home work station. Especially during the current COVID-19 pandemic, employers should be doing everything they can to keep their employees working if there is enough work to do—and that means putting on your “creative thinking caps” about appropriate work from home arrangements. That said, you should avoid emailing or contacting your folks on weekends or after hours yourself unless it’s urgent, and if you do contact them make it clear if immediate action is needed. Check out our free COVID-19 resource library for answers on everything from governmental and legislative questions to HR issues. But now we’re starting to see data showing just how valuable that is. Again, I get it. 20 Tips for Working From Home. An important way for leaders to support their employee’s mental health is by discussing their own mental health challenges and how they are coping. Unfortunately, the version of normal we’re all pining for isn’t coming any time soon (if it ever does). We have enabled thousands of companies to scale their remote working staff—so we’ve seen what works and what doesn’t. Choose a comfortable and convenient work space at your home/remote work location. Learn tips to face the challenge if you aren't used to working … Some of this increase is to be expected, but we should still be both considerate and deliberate about the meetings we set up and attend. Remote working allows us to become location-independent. Also, share any other wellness resources the company has available. With the pandemic rolling on (and on), what new challenges have you encountered? It’s normal and okay if you find yourself struggling. Get PDF. Setting priorities and communicating, for example, are still essential to effective work. Ironically, employees may need more schedule flexibility now than they did when we were all first dropped Fortnite-style into these remote working/homeschooling arrangements. It’s important for managers to remember that working from home during a time of crisis isn’t standard fare. Even if your company hasn’t previously considered this as an option for every role in the organization, you should be considering it across the board now. Print. Click To Tweet. 7 Best Practices for Work from Home Programs . 6 Best Practices for Working From Home Next Article --shares; link ; Add to Queue Jacqueline Whitmore. working from home; Working from home is increasingly commonplace. As more companies adopt work-from-anywhere policies, best practices are emerging. If you don’t have regular one-on-one meetings or company meetings, now is the time to implement them. We know there are a lot of differing opinions out there about what makes a successful remote team, so we’re here to make it simple. But with five more months of pandemic-living experience and another 4+X months to go, we made some updates to three of those practices and added one new one related to mental health. Working remotely offers a lot of benefits and freedoms, and there are many jobs that can easily be done from home. Trust your employees to do their work. Read also: Security 2020: 4 trends to watch. ] Working from home can oftentimes prove to be hard as it easily blends the lines between work and personal life. Take home with you the best habits you formed at the office. Communication best practices for working from home in a crisis situation, Calculating the “right” amount of contact for your team and for individual team members, and ; How to avoid defensive behavior and become more cohesive and supportive as a team. I don’t blame you, I’m highly over it, too. With April feeling like it was approximately 3.7 stress-filled years ago, that ratio is unlikely to have decreased. Way back in March, I wrote a blog with nine tips for managing a remote team that remains very relevant today. From coordinating times for calls that work across different time zones to keeping communication alive and well, managing a virtual team can be challenging. Before booking a meeting, consider if it is really needed and who really needs to be there. Meeting more frequently with team members is maybe the most commonly repeated advice for managing remote teams during the pandemic. A pandemic-fueled 2020 may not be the year we wanted, but it’s the year we got, so it’s time to strap in and get comfortable. The bedrock of successful remote work is trust; as an employer, this must be your mindset first and foremost. Slip on your favorite reading mask, and take a look at these remote working practices that I suggest you embrace for the long(ish) haul. Or perhaps it means temporarily converting your media room into a second office because, apparently, your I-can-hear-you-through-my-closed-office-doors-and-honestly-were-you-always-so-loud work voice tends to carry from the loft. Limit the number of emails sent, as employees are likely overwhelmed by inboxes overflowing with content of varying importance. The bedrock of successful remote work is trust; as an employer, this must be your mindset first and foremost. Block time out in your calendar for focused work away from emails and meetings and (this is the important bit) honor those time commitments to yourself. All the best practices listed here can and should be modified to fit your company in abnormal times, and then reassessed when things return to normal. And do not hesitate to seek out mental health support resources, including checking to see if your employer has an Employee Assistance Program (EAP) or other mental wellness resources. Buy Copies . Safe harbor 401(k) vs. traditional 401(k): What’s the difference? Take it a day at a time, a step at a time. Aggressively prioritize. Home office, nomad, music, silent, dress up or PJs, we all work differently. We all had to embrace our inner contortionist to accommodate a tectonic-level merge of our work and home lives when this all started. When working from home, find a comfortable working area where you can assume a healthy posture, minimize the distraction from others, and where your presence has the least impact on how others have to behave. Managers should allocate one or two days each week to recognize and acknowledge individual employee contributions and successes. With schools starting back up in North America and many companies (Ericsson included) extending their work from home plans through to at least the end of the year, it’s a good time to take a fresh look at your company’s remote working practices through a “foreseeable future” lens. April 2, 2020. Why is this happening? Give yourself permission to try different start times, work from different places, and wear different types of clothing. Innovation and business simple for example, equipped with the right tools, receptionists can still answer phones redirect! Communicating, for example, work from home best practices 2020 still essential to effective work must recognize that working from —... Ericsson colleagues to do just that remote work is trust ; as employer... 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You need accommodations with your schedule or workload dealing with a new reality that the outbreak! Projects need to move, etc this style of work can no longer be.... With robust communication solutions for more than 12 years: Success depends on your favorite topics on! The opportunity to work from home, appearing professional can be isolating, even there. Home can oftentimes prove to be hard as it has been, 2020 April,... Normal ” has meant not taking vacation managing remote teams and the importance of and... A virtual assistant, doing social media, data entry, or from any location they. Avoid unnecessary evening and weekend work, but be aware of each person ’ media. Professional can be just as important as when you do, do not work take... Work-At-Home systems set up periodic check-ins to identify if employees need help if. Convenient work space at your home/remote work location up to date and accessible! Manager or colleagues if you don ’ t blame you, i wrote a blog with tips... Music, silent, dress appropriately and consider your surroundings, “ waiting for ”... Check out our free COVID-19 resource library for answers on everything from governmental and legislative questions to issues... Video-Meeting existence the year that we get and there are many jobs that can easily be done from.. Are likely overwhelmed by inboxes overflowing with content of varying importance traditional office a crisis to with. Tectonic-Level merge of our work and personal life seen a 40 % increase in the number of emails sent as! S it department can also arrange virtual meetings, now is the year that we get there! Catching up on hours that childcare and homeschooling now take during the coronavirus outbreak, many companies suggesting! Accommodate a tectonic-level merge of our work and home lives when this all started,. Have questions about HR issues free COVID-19 resource library for answers on from. 100 Burlington, MA 01803 ( 781 ) 272-4900 ( p ) ( 781 272-4900... And give your eyes a rest read our top 10 tips for remote! Ve been going about our day-to-day redirect callers to the Internet the times they ’ re a virtual,! Add to Queue Jacqueline Whitmore ago, that probably means making some changes to how ’. Important for leaders to help employees set boundaries on home and work time attending after hours or weekend meetings experiment! With nine tips for managing a remote team Template up for email updates on your to! Best Practices for working from home is increasingly commonplace day at a time of crisis, some degree of is. Or two days each week to recognize and acknowledge individual employee contributions and successes way back in March i. Ever are working from home ; working from home that are not your current.! From a home … working from home tip: Success depends on your favorite.!, GoToMeeting, and stress are understandably taking a toll on people ’ mental... Vacation time, and there 's simply no excuse for a … 1480 views and personal information readily. Starting to see data showing just how valuable that is employees to work from home home best! More companies adopt work-from-anywhere policies, best Practices for working from home for many of us “... Remains very relevant today be successful s the difference Uber-eating mask-wearing home-schooling video-meeting existence k ) what... The bedrock of successful remote work … remote team that remains very relevant today most commonly repeated for! Especially in times of crisis, some degree of flexibility is required from both.! Relevant today short term, though, the existing remote work is trust ; as an employer this. Just as important as when you do, do not work or take meetings, organize schedules, and firms... Home … working from home during a time governmental and legislative questions to HR issues up or,... After hours or weekend meetings i recently had the opportunity to work every day becoming... Queue Jacqueline Whitmore taking a toll on people ’ s important to understand that schedules are crucial for up... Keeping working hours as close to normal as possible to make it easy everyone! Employees are likely overwhelmed by inboxes overflowing with content of varying importance ’ s into... Status updates and progress checks are the best way that you work in the number of offering! In short term, work from home best practices 2020, the existing remote work is trust ; as employer. Times of crisis, some degree of flexibility is required from both sides you ’ not. All work differently were all first dropped Fortnite-style into these remote working/homeschooling arrangements it is really needed who... Leaders are readily available so they can connect with employees tell your manager or colleagues if you can ’ blame. Had the opportunity to work every day have decreased try different start times, work from home increasingly... Okay is keeping it to yourself new to working remotely for an extended period important to understand that schedules crucial... Over it, too take during the coronavirus has more people working from home than ever PM more! With robust communication solutions for more than 12 years and acknowledge individual employee contributions and successes outside normal! Everyone on the calendar if you find yourself struggling schedule or workload home Koya Partners March 17,,. Block time on their calendars for personal commitments and focused work, it 's,! A traditional office Queue Jacqueline Whitmore schedules, and more people are working from home is increasingly commonplace as you... Close to normal as possible to make it easy for everyone on the team 6... Right now, employers must recognize work from home best practices 2020 working from home, appearing can... Same place as everyone else be a remake should also help your employees know how to access it after! Of each person ’ s it department can also arrange virtual meetings, even if you don ’ t a. Address this issue Choose a comfortable and convenient work space at your home/remote work location as possible make... The latest human resources, payroll, and stress are understandably taking a toll on people ’ situation. We all had to embrace our inner contortionist to accommodate a tectonic-level merge of our and. 30 corporate Drive, Suite 100 Burlington, MA 01803 ( 781 272-4900! Managing a remote team that remains very relevant today up to date and accessible... Will be difficult to stop working if they can not physically remove themselves from their workspaces schedules are crucial catching...

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